Free Delivery For West Malaysia With RM98 Above
Exchange Policy

  • For replacement, please call +60167133068 or email to taoyuansentosa@hotmail.com within 3 days after receiving the goods to contact our customer service department to provide your order number and information about the affected product or item. For more detailed information or inquiries regarding transportation and delivery issues, please contact our customer service as follows:
    • WhatApps: +60167133068
    • Email taoyuansentosa@hotmail.com

 

  • The exchanged product shall be returned in its original state, quantity and packaging, and proof of purchase as originally delivered to the customer. You can arrange product exchange for the following reasons:
    • If the delivered product is damaged or defective
    • If the product is about to expire or expire
    • If the product is different from the delivered order
    • ** For packaged food, because we cannot open it for inspection, but we have reviewed and confirmed it before shipping. Therefore, if we receive complaints or feedback, we will take this matter seriously and require customers to cooperate with our work process.

 

  • Product exchange can only be exchanged with the same product.
  • All merchandise sold does not accept returns and refunds.